Whiz-Q Stone takes your privacy seriously. The information that we collect from you is for our own use. We do not sell or trade our customer's information. We only send our electronic discounts and special offer emails to people who have purchased from us in the past or who have signed up to be on one of our lists.   Payment Methods - we accepts the following forms of payment: Visa Master Card American Express Discover Whiz-Q Stone's Return Policy Our products are created by nature, and can vary slightly in color and texture. If for any reason, you are dissatisfied please contact us and we will make arrangements to issue a RMA and have you ship products back, and issue a refund less all shipping and handling. There is a 20% restocking fee and no returns will be accepted without a RMA. DVD's, Manuals, and Special Orders are not refundable. They will be replaced if damaged. Contact: Returns@Whiz-Q.com